Helpdesk that ships.
SLA-backed first- and second-line support for the people who actually use your stack. Ticket triage, user provisioning, day-to-day fixes — with the same response-time guarantee whether you pay in fiat or BSYA.
Services
Every service below is available in Classic, Hybrid, and Native BSYA unless noted. The SLA does not change. What changes is how you pay — and whether your spend compounds back into the network.
SLA-backed first- and second-line support for the people who actually use your stack. Ticket triage, user provisioning, day-to-day fixes — with the same response-time guarantee whether you pay in fiat or BSYA.
End-to-end visibility across your endpoints, networks, and workloads. Alerts that actually mean something. Dashboards that answer the question before you have to ask it.
Recurring audits, pen-tests, and compliance reviews tuned to the way your team actually works. We surface what matters, document what counsel needs, and leave the rest on the shelf.
Multi-cloud provisioning, patching, backup, and cost hygiene. We run the controls so your team ships product, not patches.
Named Basys agents dispatched to routine ops work — tickets, recurring runbooks, night-shift coverage. They log hours, they settle bills, they escalate to humans when the playbook runs out.
Classic on request.
An external AI agent — from a vendor, a partner, or an open marketplace — can be dispatched through the Basys settlement contract, paid in BSYA on job completion, logged into your ticket trail like any other worker. No invoices, no AP cycle, no FX.
Don't see the service you need? Enterprise terms are individually negotiated. Talk to sales. Weeks, not months — join the waitlist for the firm date. TGE targeted June 2026, pending BaFin notification.